At Tennis Gear Shop, we are committed to providing you with a seamless shopping experience, from the moment you place your order to the time it arrives at your doorstep. Our delivery options are designed to cater to your needs, ensuring that you receive your premium tennis gear in a timely and efficient manner.
Shipping Options
We offer two main shipping options to suit your preferences:
- Standard Shipping: For those who need their gear quickly, we use DHL or FedEx for standard shipping. Orders are typically processed within 1-2 business days, and delivery is completed within 10-15 business days after dispatch. The shipping fee for this option is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option is perfect for those who are not in a rush and prefer a cost-effective solution. Delivery is completed within 15-25 business days after dispatch.
Global Reach
We are proud to serve tennis enthusiasts worldwide. Our global shipping ensures that players from most parts of the world can access our premium tennis equipment and accessories. Please note that delivery times may vary depending on your location, and some remote areas may not be covered by our standard shipping options.
Order Processing
Once your order is placed, our team works diligently to process it within 1-2 business days. You will receive a confirmation email with your order details and tracking information once your order has been dispatched. This allows you to monitor the progress of your delivery and plan accordingly.
Returns and Refunds
We understand that sometimes things don’t go as planned. If you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging. For more details on our return policy, please visit our Returns & Refunds page.
Customer Support
If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at [email protected]. We are dedicated to ensuring your satisfaction and will do our best to resolve any issues promptly.
Thank you for choosing Tennis Gear Shop. We look forward to serving you and helping you achieve your best game yet!
